Last updated: 10 October 2026
Your information on Sooddy.
This policy explains how sooddy.com uses information when you upload or download files, create an account, participate in earnings, purchase a plan, or contact us. It covers the Sooddy service; external websites and payment providers have their own policies.
Information we collect and use.
- Account information: your username, email address, password in hashed form, and profile or account details you provide.
- Files and sharing information: the files you upload, filenames, sizes, file types, descriptions, folder organization, sharing settings, and upload or download records. Hosting a file requires processing its contents.
- Usage and security information: IP addresses, approximate country, browser or device information, access times, referral information, and records used to investigate errors or abuse.
- Earnings and payment information: download and referral credits, balances, withdrawal requests, chosen payment methods, payout account details, and purchase or payment-status records. Payment providers process the checkout information you submit to them.
- Messages: information included in support requests, file reports, copyright notices, and counter-notices.
Why we use this information.
We use this information to operate accounts; store and deliver files; provide sharing controls; calculate eligible earnings; process purchases and withdrawal requests; answer support requests; and protect the service against misuse. We also use relevant records to enforce our policies, resolve disputes, and meet applicable legal obligations.
Earning checks compare network and download information to detect repeated or self-generated activity. When proxy/VPN detection is enabled, a visitor’s IP address is sent to Trustip.io for a security assessment. A download that fails verification may remain available without generating an earning.
Storage, retention, and security.
File availability depends on the applicable plan, expiry settings, deletion requests, and enforcement of our policies. Deleting a hosted file does not necessarily delete associated account, download, security, earnings, or payment records. These records may be retained for service operation, fraud prevention, accounting, disputes, or legal requirements.
Sooddy uses HTTPS for connections and account-access controls. These measures do not make the service end-to-end encrypted or guarantee that a file can never be accessed, lost, or disclosed. Keep a separate backup and avoid sharing sensitive information through public download links.
Your choices and requests.
You can update available account settings, manage your files, choose sharing controls, and change browser preferences. To ask about access, correction, deletion, or other privacy rights that apply to you, contact support@sooddy.com. We may need to verify that a request concerns your own information, and some records may need to be retained for legal or legitimate operational reasons.
Do not upload another person’s private information unless you have the necessary authority or permission. If you believe information has been shared improperly, send the exact Sooddy URL through Contact Us.
Policy updates and contact.
Updates will be published here with a revised date. Where applicable law requires additional notice or consent, that requirement continues to apply. Questions about this policy can be sent to support@sooddy.com.